Important
Emergency and medical disclaimer
Medirelo is for finding and booking non-urgent care. It is not for emergencies, medical advice, or assessing how urgent your situation is.
Call 000 now if
- You or someone else has chest pain, difficulty breathing, or signs of stroke.
- There is serious injury, heavy bleeding, or loss of consciousness.
- You believe life is at risk — do not wait for an online appointment.
When to go to an emergency department
Go to your nearest emergency department (or call 000 for an ambulance) when you need urgent hospital care. Medirelo cannot arrange emergency transport or triage your symptoms.
What Medirelo is not
- Not a substitute for a doctor, nurse, or emergency service.
- Not medical advice, diagnosis, or treatment.
- Not triage — describing a need to find a doctor is not a clinical assessment.
- Not a Software as a Medical Device — it does not assess urgency or recommend treatment. [CONFIRM — final TGA/health-law wording at launch.]
Routine care on Medirelo
When your situation is not an emergency, you can find care or browse directory. If our safety guidance suggests urgent care for what you described, please follow that advice rather than booking a routine appointment.